Privacy Policy

Last Updated: March 2026

Capacity Express respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information, specifically when you opt-in to our text messaging program and use our website.

1. Information We Collect

When you request a freight quote or opt-in to receive communications from us, we collect:

  • Personal Details: Your full name and business email address.
  • Contact Information: Your mobile phone number.
  • Freight Details: Information regarding your specific freight lane requests (origin, destination, and load notes).

2. How We Use Your Information

We use your information, including your mobile phone number, solely to:

  • Provide freight quotes and manage capacity for your requested lanes.
  • Send you operational text messages, capacity updates, and service announcements.
  • Respond to your customer service inquiries and support requests.

3. Information Sharing and Disclosure

Capacity Express takes your privacy seriously. We do not sell, rent, or lease your personal information.

Mobile Consent Data: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates for marketing or promotional purposes. Your mobile information is kept strictly confidential and is only used to facilitate your direct communication with Capacity Express.

4. Data Security

We implement standard, commercially reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we prioritize the protection of your personal and business details.

5. Your Choices & Opting Out

You may opt out of receiving text messages from us at any time by replying STOP to any message you receive. For more detailed instructions on our messaging program, please see our Terms & Conditions.

6. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

  • Email: [email protected]
  • Phone: 702-701-7272
  • Address: 1452 W Horizon Ridge, Henderson, NV 89012